Terms + Conditions

 
 

Check-in + Check-out Times

Check in time is 3-10pm and check out time is 11am.

These are strict timings as we are a small family business and there will be no one available to check you in after 10pm.

Wifi + Phone Signal

Please note we have no Wifi or phone signal in our rural setting, so sit back, relax and enjoy being off the radar.

Booking and Payment Policy

A 10% deposit is required at time of booking, this amount is fully refundable up to 7 days prior to the arrival date. The guest will be charged a prepayment of the balance in the 7 days before arrival.

If cancelled within the 7 days unfortunately the cost of the whole booking is non-refundable.

Booking.com - The guest will be charged a prepayment of the total price in the 7 days before arrival.

Your booking is for a specific rate of room as detailed in the booking form, all photos are of the high standard you can expect in your room but may not be of your specific room. 

At the time of check-in we will authorise a payment for anticipated incidentals for the duration of your stay against your credit/debit card.

Cancellation Policy

We offer a 7 day cancellation policy, if you cancel 7 days prior to the arrival date the 10% deposit is fully refundable. If the booking is cancelled within the 7 days the payment is unfortunately non-refundable.

Please note that booking.com reservations policy: guests can cancel free of charge until 7 days before arrival. The guest will be charged the total price if they cancel in the 7 days before arrival. 

Children and Extra Beds

Cots - Children up to and including 2 years old stay for free when using an available cot.

Extra beds - Children up to and including 5 years old stay for £10.00 per person per night when using an available extra bed.

Children from 6 years old to 16 years old stay for  £15.00 per person per night when using an available extra bed.

Pet Policy

We are a pet friendly hotel and well-behaved dogs most welcome at no extra charge, with prior arrangement only as we just have the one room suitable for pets.

Dogs are welcome in the bar but must be friendly with other dogs as other dogs are likely to be present in the bar in the evenings.

Please ensure you dog is kept on a lead when within the hotel and guests are responsible for cleaning up after their pet on hotel property and in the surrounding area.

Dogs must not be left alone in the bedroom and not allowed on the furniture

No Smoking Policy

Suie Hunting Lodge is 100% smoke-free. Smoking is not permitted in any part of the hotel building. Should smoking take place, a cleaning fee of £100 will be charged. 

Lost Property

We are more than happy to post any lost items subject to the costs of postage.

Damages

We reserve the right to charge your credit or debit card for any damage done to your room during your stay or for any items that are missing when you leave.

Parking

These is ample free parking on our grounds, please park in the car park area nearest the road.

Finally….

Our beautiful building does have its quirks, we hope this is considered a part of staying in an old and historic building but we realise it’s not always perfect for everyone!  We hope that you’ll let us know if anything is not acceptable or hampering your stay in any way and we’ll do our best to resolve it for you. We love our place and hope that you do too.